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Open Monitoring to investigate an individual run. A trace shows how the agent turned a request into an outcome: its plan, research steps, tool calls, results, clarifications, approvals, and final artifact. Use a trace to answer practical questions:
  • Which agent, data scope, instruction build, and model handled the request?
  • What did the agent inspect or call in parallel?
  • Which tool, query, source, or approval delayed or failed the run?
  • Which evidence supported the final recommendation?
  • What should be changed to prevent the issue from recurring?
For an incident investigation, traces connect the RCA narrative to the underlying logs, metrics, service tools, and database evidence rather than leaving a conclusion as an unexplained summary. After diagnosing a recurring issue, add an eval and improve the relevant instruction or agent configuration.